Payment Policy

Clips Warehouse offers the following secure payment options:

1. Card Payment via PayFast

Pay securely online using a supported credit or debit card through PayFast. Once payment has been confirmed, your order will be processed for dispatch.

2. Direct Bank Deposit

Select Direct Bank Deposit at checkout to place your order. Your order confirmation, invoice and payment details will be sent to the email address provided.

Orders paid by bank deposit will only be processed once the payment reflects in our bank account or acceptable proof of payment has been received and verified. Please use your order number as the payment reference.

3. Buy Now, Pay Later with Payflex

Pay for your order over time using Payflex’s Buy Now, Pay Later option. Select Payflex at checkout to view the available payment plan and complete Payflex’s approval process.

Payflex payments are subject to Payflex’s eligibility requirements, terms and conditions. Once Payflex confirms the transaction, your order will be processed for dispatch.

Order Processing

Orders are processed only after the relevant payment provider has confirmed payment or, for direct bank deposits, after payment has been verified.

30 Day EOM Credit Available on Application

30 Day EOM credit for trade accounts are available on application.  Request a trade account here.

Stock Availability

Stock is not guaranteed until payment has been received or verified. If an item becomes unavailable before payment is confirmed, we will contact the customer to arrange a suitable replacement, back order or refund.

Dispatch and Delivery

Once payment has been confirmed, the order will be prepared for dispatch. Where applicable, parcels are sent using an overnight courier service.

“Overnight” refers to the courier service selected and does not guarantee next-day delivery. Delivery times may be affected by the destination, order cut-off times, weekends, public holidays, courier delays or circumstances beyond our control.

Incorrect or Duplicate Payments

If an incorrect or duplicate payment is made, please contact Clips Warehouse as soon as possible and provide the relevant order and payment details. Any refund due will be processed after the payment has been verified.

Suspected Fraud

Clips Warehouse reserves the right to delay or refuse the processing of an order where payment appears suspicious, fraudulent or cannot be verified.

Contact Us

If you have any questions about payment for an order, please email us at orders@clipswarehouse.co.za